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WelcomeTULodz  Organization of a Welcome Point – a point of service dedicated to foreign students and staff at Lodz University of Technology

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Information about the project

This project is carried out by the International Cooperation Center of Lodz University of Technology, as part of a Welcome to Poland 2021 program in the period from May 2022 to April 2023.

The program is implemented by the National Agency for Academic Exchange and co-financed by the European Social Funds within the Knowledge Education Development Operational Program, a non-competition project entitled "Increasing the competences of academic staff and the institution's potential in accepting people from abroad - Welcome to Poland" (Action: 3.3 Internationalization of Polish higher education), specified in the application for project funding no. POWR.03.03.00-00-PN14 / 18.

The aim of the project is to increase the institutional capacity of Lodz University of Technology (TUL) in the area of ​​internationalization by creating a service point: "Welcome Point of TUL" for foreign students, staff and guests and to increase the soft skills of TUL’s International Cooperation Centre (ICC) employees also in this area.

 The project involves the implementation of the below-stated initiatives:

- adaptation and interior furnishing of the room in the building of TUL’s International Cooperation Centre for the needs of the service point - "Welcome Point of TUL"

- preparation of information and promotional materials about life in Lodz, Poland and about the TUL’s academic life, which are necessary to foreigners

- employment of staff and organization of work at "Welcome Point of TUL"

- participation of ICC employees in training courses regarding the professional service of foreigners at the university.

The main result of the project will be the launch of Welcome Point of TUL as a central, accessible and friendly place for servicing people from abroad at the university, operated by highly qualified personnel and equipped with the necessary resources, including information materials. The second result will be the improvement of the qualifications of the ICC staff in the field of servicing foreigners. The project will contribute to improving the quality of service at TUL for people from abroad by improving access to information and making it easier for foreign students, doctoral students and scientists to function in the academic environment of TUL. In the long term, the project will contribute to increasing the attractiveness of TUL as a place of study and work for foreigners, thus increasing the university's internationalisation level.

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If you have any questions, please contact the Project Office: International Cooperation Center of Lodz University of Technology, Żwirki 36 str., 90-539 Łódź, building A16, staff: Paulina Danieluk, MA, phone: (+42) 638 38 57,         e-mail: welcomepoint@info.p.lodz.pl 

Actions taken to raise the qualifications of the International Cooperation Centre staff in the field of servicing foreigners

As a result of the survey regarding the needs in the field of missing competencies required for a given position, which was carried out in October 2021 among the employees of the International Cooperation Center of TUL, a series of trainings has been planned. Then, the training companies selection procedure was carried out and training contractors were selected.

The first of the series was a dedicated training entitled "Diplomatic protocol with elements of savoir-vivre". Three editions of this training in the stationary formula were organized at the ICC headquarters for 45 participants (3 groups of 15 people) on 17-18.10.2022, 27-28.10.2022 and 03-04.11.2022. The training program covered topics related to diplomatic protocol, receiving domestic and foreign delegations, cultural differences, receiving internal and external guests, professional correspondence, etiquette at work and many other interesting topics.

Another in the series was a two-day workshop-type training entitled "Professional secretariat and business correspondence" in the total number of 16 hours organized on 07-08.11.2022. The aim of this effective, practical workshop was to learn how to fulfill the role of an office staff with satisfaction, training of effective behavior in various situations at the office, discussion regarding office savoir-vivre, building of one's own well-being responsibly and effectiveness in interpersonal relations, as well as obtaining knowledge in the field of shaping the proper personal image.

On 28 and 29 November, 2022, a training was held for 6 hours a day entitled: "The  Principles of employing foreigners and legalization of their stay in Poland". The training was organized at the International Cooperation Centre (ICC) of Lodz University of Technology (TUL) for 10 participants (some employees of ICC, persons working in the TUL’s financial department - Kwestura and of the staff of the  HR department of TUL. The training program covered a complete range of knowledge related to the employment of foreigners in Poland, including:

  • issues related to the stay and work in Poland of foreigners from outside the European Union,
  • obtaining work permits in Poland,
  • ypes and methods of completing the required attachments and fees to applications submitted in the field of entrusting work on the basis of a declaration, entrusting work on the basis of work permits, permit for temporary residence and work,
  • employing foreigners who are citizens of the European Union,
  • changes and special solutions regarding the stay and employment of foreigners in Poland during the COVID-19 epidemic / state of epidemic threat,
  • changes in the employment and residence of foreigners in Poland from January 29, 2022,
  • regulations regarding the stay and work of Ukrainian citizens in connection with the armed conflict,
  • workshops on completing the documentation and the course of official procedures depending on the type of cases.

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"Guiding foreign guests around the campus of Lodz University of Technology and the surrounding area"

is a training within the project: Organization of a Welcome Point – a point of service dedicated to foreign students and staff at Lodz University of Technology within the Welcome to Poland 2021 program, which is implemented by the National Agency for Academic Exchange and co-financed by the European Social Funds within the Knowledge Education Development Operational Program.  

The training had a workshop character and was conducted solely in English. The training took place on December 12 and 13, 2022: 

  • On December 12, 2022, the theoretical part of the training was organized in the building of the Center for International Cooperation, there was also a coffee break lasting 30 minutes, which started at 12:00 in the same building in the buffet. 
  • On December 13, 2022, practical classes were held in groups: 1st group at 8:00 - 12:00, 2nd group at 12:00 - 16:00. Due to the great challenge posed by the weather (snow and frost), the participants prepared adequate clothing: warm and comfortable shoes and warm and rain/snow clothes. 

The training program covered a complete range of knowledge, including issues in the field of: an outline of information about the monuments of Łódź (including historic buildings on the campus of Lodz University of Technology) and guided tours around the campus of Lodz University of Technology and its surroundings. 

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INFORMATION ABOUT THE PROMOTION OF THE PROJECT

The promotion of the project entitled "Organization of a Welcome Point – a point of service dedicated to foreign students and staff at Lodz University of Technology" within the "Welcome to Poland 2021" program, took place on November 12, 2022 during the celebration of the 30th anniversary of IFE - International Faculty of Engineering, which is the International Education Center of Lodz University of Technology (TUL). The event was organized by the association of IFE graduates of TUL.

The program is implemented by the National Agency for Academic Exchange and co-financed by the European Social Funds within the Knowledge Education Development Operational Program, a non-competition project entitled "Increasing the competences of academic staff and the institution's potential in accepting people from abroad - Welcome to Poland" (Action: 3.3 Internationalization of Polish higher education), specified in the application for project funding no. POWR.03.03.00-00-PN14 / 18.

The celebration of the 30th anniversary of the IFE was a great opportunity to meet with colleagues, IFE graduates and TUL staff, establish new relationships and exchange knowledge, skills and experiences.

The event was organized in a modern building of the TUL's International Cooperation Center for over 150 people. The project was presented during the official part held in the auditorium by  Dr. Eng. Dorota Piotrowska, prof. TUL, Director of the International Cooperation Centre of TUL.

The amount of EU co-financing for the project is PLN 225,896.00.

The aim of the project is to increase the institutional capacity of  Lodz University of Technology in the field of internationalization by creating a "Welcome Point", i.e. a point of service for foreign students, staff and guests, and by improving the competences of ICC employees in this area.

The implementation of tasks under the project will increase the involvement of  Lodz University of Technology abroad and the "Welcome Point" as a service point will become a necessary support in the process of welcoming foreign guests. Also, it will increase both the efficiency and quality of activities related to internationalization and it will also increase the attractiveness of TUL as a place of study and work for foreigners.

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20-12-2022 - 10:28